Privacy policy

Information you choose to provide

The website uses email links instead of an online contact, checkout, account, or application form. If you choose to email Thermolio, your email service sends the information you include directly to Thermolio. Do not send sensitive or confidential information unless it is needed for your inquiry and you are comfortable sending it by email.

Website operation and security

Thermolio hosts this website with Amazon Web Services. AWS infrastructure may process technical request information such as an IP address, request time, requested URL, browser or device details, and security events. Thermolio uses this information to deliver the website, protect it from abuse, diagnose faults, and understand aggregate service performance.

Local preferences

The website may store language and light or dark display preferences in your browser's local storage. These preferences remain on your device and can be removed through your browser settings.

Online commerce and accounts

This website does not provide online checkout, shopping-cart transactions, customer accounts, order processing, or subscription management. It does not ask for payment details.

Service providers and retention

Thermolio uses service providers, including AWS, to operate and secure the website. Technical logs are retained for operational and security purposes according to the configured service retention periods. Information sent by email is retained as needed to respond to the inquiry and meet applicable business or legal obligations.

Your choices

You can avoid sending personal information by not using the email links. You can clear local website preferences and other stored site data through your browser settings. To ask about information you previously sent to Thermolio, contact the team using the details below.

Contact

Email technology@thermolio.com, call+1 (514) 663-4673, or write to Thermolio at 1250 Rue Guy, Suite 600, Montreal, QC H3H 2L3, Canada.